Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a ...

To contact LinkedIn customer support you will have to jump through a few hoops first, since the company doesn't offer direct contact with a customer support team by phone. You'll have to go through ...

(This is the first of a two-part series on the keys to great customer service as described in the new book Attack of the Customers, by Greg Gianforte and Paul Gillin.) Great customer experience has ...

Technical support could be a great career choice for someone who likes problem-solving, working with their hands and tinkering, and helping people to resolve technical issues with laboratory equipment ...

What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...