Simply Contact, a European provider of AI-enhanced outsourced customer support, has won two major industry awards in 2025 for ...

Smarter Air & Electrical has announced the rollout of its expanded air conditioner service and maintenance program across the ...

Observe.AI, the leader in AI agents for customer experience, today was recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor ...

NASA has lost contact with one its three spacecraft orbiting Mars, the agency announced Tuesday. Meanwhile, a second Mars ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

Fullscript, a leading healthcare platform powering whole person care, today reinforced its commitment to the values and standards codified in the Fullscript Quality Program, an always-on initiative ...