Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Latest partnership leverages AI to enhance customer experiences and streamline operations across the enterprise ...

Overview: AI and ML enhance fraud detection, risk assessment, and credit decision-making in modern banking.Chatbots and ...

Ottawa County recently recognized Catalina Garza, Road Patrol Deputy, for outstanding customer service. Deputy Garza was ...

Invent, Zendesk announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to accelerate AI-powered ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Partnership brings the world’s leading digital health intelligence platform to India’s rapidly expanding health innovation ...

The new AI assistant being tested is designed to offer more personalized help with things like account recovery, managing ...

The government on Tuesday said that the guidelines issued by the Reserve Bank of India (RBI) on customer services in banks ...

QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

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