Simply Contact, a European provider of AI-enhanced outsourced customer support, has won two major industry awards in 2025 for ...

Smarter Air & Electrical has announced the rollout of its expanded air conditioner service and maintenance program across the ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

A debate on racism, sexism, and in-context quotations erupted Tuesday over a bill that would make Charlie Kirk only the ...

"By seeding poisoned content across compromised government and university sites, popular WordPress blogs, YouTube descriptions, and Yelp reviews, they are steering AI search answers toward fraudulent ...

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A significant number of voters in 2025's statewide elections in New Jersey and Virginia voted for Democrats this year despite ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...