If you thought AI was only taking over your smartphones and computers, you'll be surprised to know Riyadh Air is the world's ...

EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its ...

In an exclusive interview, Jiten Mahendra from Shoppers Stop reveals the relentless pressure of keeping a 34-year-old brand ...

Tecnotree is a 5G-ready digital Business Support System (BSS) provider with advanced AI/ML capabilities and multi-cloud ...

By J. N. HalmBusiness is a matter of hunting and farming. This, I insist. Management legend Peter Drucker backs me. He says, “The purpose of a business is to create and keep a customer.” The creating ...

AI-powered businesses are closing deals faster than ever, while many companies still struggle to qualify leads and rely on ...

A recent Kapture CX survey shows 99% of customer experience leaders are engaging with AI, though only 7% have scaled it ...

Established two years ago, the business leverages Fexco’s deep heritage in operational excellence and innovation to deliver ...

From unclear next steps to impersonal systems and delayed follow-ups, friction points—big or small—can quickly erode a buyer's trust and derail a purchase.

Overview The Indian e‑commerce market is booming, driven by rising internet consumers, UPI payments, and growing usage beyond ...

Freshworks rose from Chennai to Wall Street with a $3.8 billion valuation, strong U.S. growth, AI-powered SaaS products, and ...

Or KnitWell, a private equity-owned portfolio company with eight apparel retail brands, including Ann Taylor, LOFT, Talbots ...