Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the next five years.

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

Many growing e-commerce brands are outshining larger retailers when it comes to what happens after the "buy" button is ...

The most valuable lesson I’ve taken from waitressing is understanding what people really want from an experience.

Good Golly Garage Doors Receives Angi Award Las Vegas, United States – November 28, 2025 / Good Golly Garage Doors / Good Golly Garage Doors is proud to announce that its Austin, Texas location has ...

Overview AI transformation is a strategic, organization-wide process, not just a technology upgrade.Successful adoption requires a roadmap, skilled teams, clean ...

"One time on a Sunday, a family thanked me for my donation to their church. When I looked at them with a puzzled expression ...

By J. N. HalmBusiness is a matter of hunting and farming. This, I insist. Management legend Peter Drucker backs me. He says, “The purpose of a business is to create and keep a customer.” The creating ...

Here's a leadership truth that transcends industries: you can't expect world-class customer experiences from a disengaged ...

Shopify reports that fundable startups need a minimum viable product, consumer traction, financial planning, and aligned ...