THE information technology and business process management (IT-BPM) industry must embrace artificial intelligence (AI) to mitigate any impact of an industry slowdown on the broader Philippine economy, ...

In an interview with Moneycontrol from the US, Kapoor said EXL has been posting double-digit growth, driven by a business mix ...

The country’s Information Technology and Business Process Management (IT-BPM) sector is still the primary and most reliable demand driver in the office sector. Morgan McGilvray, Santos Knight Frank ...

In the digital era, where businesses are increasingly reliant on streamlined processes for operational efficiency, the role of Business Process Management (BPM) emerges as paramount. With the growing ...

XBP Global Holdings, Inc. (“XBP Global” or “the Company”) (NASDAQ: XBP), a workflow automation leader that leverages decades of industry experience, a global footprint, and agentic AI to rethink ...

The Philippine Economic Zone Authority (PEZA) is set to outperform its 2024 investment performance after securing P207.577 ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

As Sri Lanka recovers from one of its most difficult economic periods since independence, the national discussion is shifting ...

AI can be used to generate artificial voices, but it can also be used to soften accents so that customers and agents can ...

The Cebu Chamber of Commerce and Industry (CCCI) is intensifying its campaign to position Cebu as a manufacturing and logistics hub, banking on the province’s strategic geography, expanding transport ...

Eddie Pool, the acting principal deputy CIO, said a risk-based approach to cybersecurity ensures VA can deliver services to veterans reliably and efficiently.

The latest announcement is out from China Communications Services ( ($HK:0552) ). China Communications Services Corporation Limited has announced ...