FourNet reveals huge strides in sustainability and social impact performance over the last year - contact centre ...
The UK's contact centre sector is set to open its doors and showcase achievements as part of the inaugural National Contact ...
Sabio Group Strengthens Operating Board with Two Key Appointments. Sabio Group contact centre transformation services ...
Workplaces urged to ditch the Christmas gifts, as two thirds of workers admit they don’t like secret santa Jukebox Marketing ...
Sabio Group has announced the 2026 dates for Disrupt, Europe’s flagship customer experience event series. Responding to ...
Trust in AI depends on knowing when to escalate. A well-governed system ensures that AI defers to human judgment in complex, ...
2026: A Transformational Year for the Contact Centre Jurgen Hekkink, Head of Product Marketing, AnywhereNow discusses.… ...
IPI’s Pauseable now available on AWS Marketplace. Extends Flagship PCI DSS functionality to Amazon Connect users .IPI Contact Centre ...
EMEA Predictions Defining CX in 2026 and Beyond. Contact centre webinar hosted by Five9 Thursday 4th December 2025 - 2:00 PM GMT ...
The Revel Collective Boosts Answer Rates up to 97% and Increases Outbound Calls by 50% with Route 101’s Cloud Contact Centre Solution. Route 101, a leading technology systems integrator and cloud ...
Puzzel Elevate ’25: – Preparing for tomorrow’s contact centre. From analyst outlooks to AI deep dives – your guide to the future of customer experience. At Elevate Virtual ’25, you’ll hear from ...
New hybrid working consultancy created to help organisations address workplace challenges. Managers and consultants with experience in running WFH and hybrid operations have joined forces to form ...
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