In the digital economy, speed, precision, and compliance are non-negotiable, and organizations can’t afford to have inefficient processes getting in the way of those objectives. In order to be ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

Continuing with my Reader’s Choice series, this week I’m focusing on service-level management and business process management tools recommended by our readers. For those just tuning in to this series, ...

No matter what industry you work in, process breakdowns can be a costly problem, one that BPM (business process management) tools are meant to address. However, many BPM tools, such as defect trackers ...

Forbes contributors publish independent expert analyses and insights. I write about 21st century leadership, Agile, innovation & narrative. In 2023, Gary Hamel spoke for many managers and business ...

ActionBase – Human processes are business processes that generate a business outcome that is heavily dependent on interactions between people. These are also called “tacit interactions†by ...