Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

PAR Technology, a foodservice technology provider, today launched Smart Passes, a wallet-native loyalty solution that transforms Apple and Google Wallet into a real-time, app-free loyalty channel.

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

With new Accountant and Enterprise Suites, Intuit aims to reduce deployment time, boost productivity, and modernize how ...

B2BROKER has introduced a series of significant updates to its flagship CRM and back-office system, B2CORE, targeting Web, ...

Privacy and data trust now define customer loyalty. In this exclusive interview, PwC’s George Korizis explains what brands ...

Organizations are moving from automation to autonomy, but the playbook for scaling autonomy remains unfinished.

News: Dell’s 2026 tech predictions reveal five shifts, from governance and knowledge layers to agents, resilient AI factories ...

AI isn't a magic box that will solve all your business challenges with the wave of a wand, but it often prompts customers to ...

As we step into 2026, the AI and analytics story for health care and life sciences isn't about sudden disruption -- it's about a steady, strategic evolution toward smart, practical innovation. The ...