Traditionally, sales and marketing teams have relied on tactics like lead capture forms, landing and generic web pages, and follow-up outreach to connect with and convert prospects to sales. This ...

Are you feeling down and depressed, having trouble falling asleep or maybe sleeping too much? A good friend, family member or a counselor might ask these questions, but the queries are coming from ...

Thinking of getting a chatbot for your company? While they’ve been slowly cropping up on our favorite websites over the last few years, there’s a lot that we still don’t know about chatbots: how they ...

Is Skynet finally real? A Google engineer has been suspended from his duties after making the case to his superiors that the company's artificial intelligence program has become self-aware, Nitasha ...

Elon Musk’s Grok AI chatbot feature issued an apology after it made several antisemitic posts on the social media site X this week. In a statement posted to X on July 12, xAI, the artificial ...

Elon Musk’s AI chatbot Grok, deployed on the tech mogul’s social media platform X, blamed a “programming error” for its “scepticism about Holocaust figures”. Replying to a query on Thursday about the ...

After Hurricane Harvey struck Texas in mid-2017, nonprofit Direct Relief encountered its own customer service disaster. The humanitarian aid group, which delivers medical aid and other support in ...