If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

When it comes to computer tech support, Apple and its stores get top marks from our readers. Still, Apple isn’t perfect and is not without its own horror stories, though they are fewer than the ...

Apple once again ranked highest this year on an annual Consumer Reports satisfaction survey for computer support services, the magazine has revealed in its July issue. Apart from Apple scoring good ...

When the call came yesterday morning, I assumed at first I was being trolled—it was just too perfect to be true. My phone showed only “Private Caller” and, when I answered out of curiosity, I was ...

A Brampton man has been charged in connection with an alleged international computer technical support scam that Peel Regional Police claim deceived 330 Canadians, resulting in losses estimated at ...

The Microsoft Security Alert Tech Support Scam is a web browser based scam that tries to trick you into calling a remote support number. This alert states that a virus has been detected on your ...