Of course, getting that peace of mind doesn't always come free. Mordor Intelligence reports that the US market for tech support services is worth $10 billion now and will grow to $14.57 billion by ...

Would you pay $50,000 to end your PC frustrations? Luckily, you don’t have to because TechCrunch already did. Meet Soluto. Israel-based Soluto, as we covered yesterday, just won the TechCrunch Disrupt ...

A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In this con, scammers pose as ...

AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

GRAND RAPIDS, Michigan. — Computers have become an essential part of this tech-driven world. They can be our best friends or our worst enemies. So much information and data is stored within them that ...

Our previous report on discrepancies between Mac and PC support costs caused quite a bit of controversy, and has caused several users to check on the support status of various third party products ...