Some buffets make for an unpleasant dining experience. According to diners on Yelp, TripAdvisor, and other sites, these are ...
Editor’s Note: This article originally appeared on YourSource News (YSN), the official blog of BrandSource parent AVB Inc, and is reprinted with permission from the authors. Let’s face it: Every ...
Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...
No matter how focused your business is on customer satisfaction, the occasional complaint is inevitable. Whether they occur in person at a physical store or through online channels, these complaints ...
The Consumer Financial Protection Bureau (CFPB) recently issued its annual report analyzing the consumer complaints it received in 2024. The CFPB collects complaints through its website, phone calls, ...
When you’re first creating your business, you’re going to make mistakes. Don’t lie awake at night wondering how to avoid them; instead, accept that each one is a lesson in its own way. Most new ...
Consumer Groups: Unwanted telemarketing calls "plaguing American consumers." — -- Complaints about pesky telemarketers continue to tick off consumers, making it the fastest-growing gripe of 2013, ...
We don’t have to tell you flying the friendly skies can turn into a not-so-friendly experience. But what happens when things go wrong? Is the airline held accountable? We are taking a look at the new ...
Customer complaints about credit cards surged 20% in FY25, driven by increased card circulation and aggressive marketing by ...
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