How SA leaders are reshaping enterprise CX in the age of AIIssued by ConnectJohannesburg, 10 Dec 2025 Greg Jarvis, Head of Customer Success at Connect SA. South Africa’s customer experience (CX) ...

Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

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The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Producing an end-of-year advertising campaign (or, specifically Christmas advertising campaigns, as related to this part of ...

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In today’s digital landscape, technology plays a pivotal role in shaping the relationship between a business and its ...

After years of resisting multicloud, AWS has unveiled Interconnect and acknowledged what practitioners have long known: Best ...

COMMENTS OF THE R STREET INSTITUTE The R Street Institute (R Street) submits these comments in response to the Notice of ...

Shopify reports 13 tips for small businesses to build beloved brands, focusing on strong storytelling, influencer ...

Upwork details 20 side hustle ideas for supplementary income, emphasizing creativity and flexibility to meet holiday expenses ...

CMO Alisa Gmelich explains how the cameo came about and details other ways the grocer taps into culture, including through ...