The Vanderbilt study describes loyalty programs as "ground zero" for the e-commerce industry's shift toward surveillance pricing, where individualized data is used to charge each consumer the maximum ...

Zapier reports that integrating humans into AI workflows (HITL) ensures oversight, addresses ambiguity, and enhances decision ...

On Tuesday, many investors chose to buy Affirm Holdings (NASDAQ: AFRM) stock. The buy-now, pay later ( BNPL) specialist saw a ...

Scammers are impersonating airline customer service representatives and targeting loyalty program points as part of an ...

Weeks of interruptions to Pulaski Electric System (PES) services for customers have been caused by a cyber attack, the ...

"Grounded AI is non-negotiable, because accuracy isn’t optional when we’re doing million-dollar transformation projects within the SAP ecosystem." ...

A Denver-based bartender poured drinks for two men sitting at the bar. She couldn't help but listen in to their disturbing conversation about one man's ...

As retailers head to New York next month for the National Retail Federation’s annual conference, they’ll find an industry ...

The Customer Service Department inside Flint City Hall is closing to the public on Wednesday, Dec. 17, to allow employees to complete internal updates and service coordination.

There's one strategic choice all founders face in the early stages of building a startup. Here's how to navigate it.

Shares of the nuclear reactor company are now down 5% over the past year after rising more than 100%. Only aggressive ...

The deadline to file a claim in the $177 million AT&T class action settlement is this week. Here's what to know about the ...