The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its marketing automation system, highlighting the increasing ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

CRM systems equipped with analytics help companies organize, study, and interpret customer data to understand patterns and ...

EAZY, one of the pioneers in India's enterprise software space, has announced the rollout of EAZY CRM 4.0, its latest and most comprehensive upgrade to date. The new version is claimed to be built on ...

By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?

Kuailu Tech today announced a significant upgrade to its Kuailu Cloud AI-CRM platform, introducing a new generation of AI-driven capabilities designed to help small and mid-sized manufacturers (SMEs) ...

Citizens rate the complaint-handling experience 19 points higher in 2025 than they did in 2021. AI is making a difference.

Salesforce, Inc. (NYSE:CRM) is one of the best agentic AI stocks to buy now. It comes out on top on our list based on our ...

QUEUES, whether at a bank branch, a telco store or even online inside an app, can give customers the space to reflect on their sentiments about the services they’re availing. Some think about the time ...

With Salesforce sinking while the Dow climbs this year, is CRM stock a rare blue-chip bargain or a trap in disguise?