By adopting Zoom CX solutions capable of combining voice, chat and video in a single platform Cricut was able to dramatically ...

Kustomer's Data Explorer turns CX reporting into a live conversation, giving leaders instant explanations and recommended next steps.

Barcelona-based delivery platform Glovo is approaching two years into its Celonis deployment, with the data team - rather ...

Insurers are deploying GenAI and agentic AI in most operations for a competitive edge in speed, pricing, accuracy and ...

Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale By Megan Fiorendino December 11, 2025 Capillary Technologies, ...

The San Francisco-based startup announced Dec. 10 a $30 million Series B funding round led by Radical Ventures, with ...

Online retailer Coupang is known as South Korea’s Amazon and built its reputation on its overnight “rocket delivery” service, ...

Increased adoption of AI in healthcare has the potential to reduce the administrative burden, improve workflows and ...

Banks are slowing down fully online account opening after a rise in mule accounts and digital fraud; lenders are now adding ...

AI is a business tool. When used with purpose, it can help companies reduce costs, grow revenue and improve how teams work.

By blending AI, behavioural insights, and synthetic data, financial institutions can build more resilient, transparent, and ...

Consumers Energy is opposing a legal challenge filed by Michigan Attorney General Dana Nessel that seeks to overturn newly ...