Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human ...

Petco has accidentally exposed customer information via its Vetco veterinary clinics service. A portion of the website has been taken down.

Mondoo, Augmentt and Eon are among the coolest cloud computing startups CRN found in 2025.

TechCrunch found Petco's veterinary clinics were spilling customers' personal information and medical histories of their pets ...

Will the future of enterprise AI hinge on data streaming engineers and organizations closing the gap between knowing and ...

Oracle leadership will likely field plenty of questions on not just AI, data center revenue, but also on the quality of that ...

Huione Pay, a key arm of Huione Group spotlighted in ICIJ’s Coin Laundry investigation, has been closed by Cambodia’s ...

Genesys Cloud AI ARR grows more than 2X the rate of Genesys Cloud ARR during the period SAN FRANCISCO-- ( BUSINESS WIRE )-- Genesys ®, a global cloud leader in AI-Powered Experience Orchestration, ...

Travel companies have long tried to automate customer service without breaking the experience when a traveler needs a human.

Three studies examine how consumers, enterprises, and marketers are changing communication expectations in a hybrid print and digital world.

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

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