Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Engagement refers to the degree of attention, curiosity, or interest that a student shows when they are learning something new. Engagement can be fostered by different types of motivation—external and ...

Owning a retail business can be rewarding. But wearing a thousand hats a day can lead to overwhelm and burnout. On the days when you need a reminder about why you started your business in the first ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sometimes the help you need doesn't fit in one of the pre-recorded number dial options, and speaking with a human on the other line is really what you need. With Best Buy's Techtober sale on the ...

Discovering whether the brain carries early signs of Alzheimer’s doesn’t necessarily spark fear or sadness—in fact, people often feel less anxious after learning their results. But there’s a catch: ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Firehouses are microcosms of society: diverse groups of people from different backgrounds come together under one roof with a shared mission to protect and serve their communities. The fire service is ...

Ever had a day when you felt unstoppable-crossing tasks off your to-do list, crushing a workout, and tackling challenges head-on? And then the very next day, you couldn’t even bring yourself to get ...

1 Business School, Hohai University, Nanjing, China. 2 International School, Hohai University, Nanjing, China. Service quality is important for public organisations, especially in higher education, ...

The shortage and high turnover of social work professionals in China pose a major challenge to social governance and societal well-being, making it crucial to understand the factors influencing social ...