Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Unlike traditional consumption scenarios, which were largely seen as simple physical spaces for the exchange of goods, today's "new consumption scenarios" are far more dynamic and diversified. They ...

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Research from POPX reveals widespread channel adoption of artificial intelligence (AI) to improve operations and security.

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...

Four SEC teams are still in contention for a conference championship berth, although we won't find out which two teams will face in Atlanta until the final week of the regular season. Alabama, the ...

Customer service organizations need tailored, high-productivity employee experiences in order to grow and scale. Dynamics 365 Copilot Service workspace (CSw), formerly known as Customer Service ...

Abstract: End to end testing is critical for ensuring the quality of a software product. Popular software products are deployed by customers in a wide variety of configurations over a broad range of ...

National Grid is hosting several customer assistance events this month in Gloucester to provide customers with options to manage their energy bills and ways to save money. Customers attending these in ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Salesforce cut 4,000 customer service jobs, reducing its support workforce by nearly half as AI takes over. AI now manages half of Salesforce’s customer conversations, supported by human agents for ...

HONG KONG, Aug. 29, 2025 /PRNewswire/ -- Hangzhou SF Intra-city Industrial Co., Ltd. ("SF Intra-city" or the "Group"; Stock Code: 9699.HK), the largest third-party on-demand delivery service provider ...