These badges reflect the feedback of our customers and validate what we strive for every day: to be more than just a vendor, ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

An empathetic experience can still be delivered with the right mix resources, as long as businesses meet clients wherever and ...

If the last decade was about teaching machines to think, the next will be about teaching them to think with us.

A customer services apprentice undertaking her training through City of Wolverhampton College beat tough competition to be ...

AI is a business tool. When used with purpose, it can help companies reduce costs, grow revenue and improve how teams work.

As AI tools become increasingly accessible, small business owners are using AI to be more competitive, efficient and ...

Bombardier’s Global 8000 business jet officially entered service on Monday as the first of its type was delivered to its new ...

Sinch reports that by 2026, customer communications will heavily rely on AI, conversational messaging, and personalized ...

The combined company will accelerate Asurion's vision to become CTO of the home, by delivering seamless, intelligent care for ...

Also, after losing an appeal, he still owes $7,600 to a Miami-Dade woman. An Orlando area TV report says he might still be operating.

Wise's customer growth has slowed to 11%, but total payment volume is accelerating, driven by platform infrastructure ...