Some buffets make for an unpleasant dining experience. According to diners on Yelp, TripAdvisor, and other sites, these are ...

The program, which started Dec. 3, is fully-funded by Amazon and active until it reaches a cap of 2 million “thank yous” from ...

A different approach to customer acquisition is needed for businesses to survive, let alone thrive, in this new era of AI ...

Marketers frequently champion the idea of "customer loyalty." However, much of what is labeled as loyalty may not be authentic. For years, brands have patted themselves on the bac ...

Client appreciation improves your client relationships and facilitates retention—and it doesn’t cost much to execute. When customers feel appreciated, they’re much more likely to stick around, and ...

When a package is delivered by an Amazon driver, some customers will see a message in the app or on an Alexa device asking if they want to tip their driver. If they say yes, Amazon gives that driver a ...

See a line outside Brevard's new Trader Joe's store? Don't get discouraged. Manager explains the reason, best times to shop.

Amazon is bringing back a feature that lets customers thank the person who delivers their package without any extra cost.

Founders, investors and experts attending the latest Founders’ Exchange give their best pieces of advice to aspiring ...

Shopify reports 13 tips for small businesses to build beloved brands, focusing on strong storytelling, influencer ...