Google learned some harsh lessons on Father’s Day when it reminded Gmail users to “Call dad.” Despite good intentions, the reminder triggered a backlash among users with deceased, abusive or otherwise ...

Google kept its users pretty well informed during the latest outage -- but please, guys, don't try to hide behind percentages If you were one of the users who logged on to Gmail this past weekend to ...

A continuing theme at South by Southwest Interactive is figuring out how to foster innovation at organizations. A team of Google employees shared some thoughts on Sunday about how they create and ...