KFC was once the spot for fried chicken, but the fast-food chain has deteriorated in quality over the years. Here are the ...

HandyDART is set to see service upgrades for its 32,000 registered riders across Metro Vancouver as the TransLink Board of ...

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Customer Relationship Management (CRM) tools, long used by sales and account teams to track relationships, automate ...

Tips for making a first impression that converts when it counts, from your headline to profile pic to about section and more.

For companies, personalization promises higher engagement, stronger loyalty, and more efficient marketing. But as technology ...

Improve customer relations in 30 days with a simple, proven system. Learn why businesses lose customers, how to fix response times, build a single source of truth, and use CRM to drive loyalty and ...

Amazon has been using AI to improve the customer shopping experience for over 25 years. What began as machine learning algorithms to recommend books has evolved into AI-powered tools that help ...

Target is an American retailer that has been in the doldrums recently. In an attempt to improve the experience that customers have in its stores, it is instituting a new programme known as “10-4”. If ...

Discover how to use AI and customer data ethically to strengthen trust, loyalty and long-term business growth. Learn practical ways to scale personalization and connection without sacrificing your ...

Amazon will cut about 14,000 corporate jobs as the online retail giant ramps up spending on artificial intelligence while cutting costs elsewhere. In June CEO Andy Jassy, who has aggressively sought ...