A different approach to customer acquisition is needed for businesses to survive, let alone thrive, in this new era of AI ...

TechCrunch found Petco's veterinary clinics were spilling customers' personal information and medical histories of their pets ...

It is legal to offer phone services without knowing customer names in every state, according to the founder, and a system called the "double blind armadillo" is used to separate customer billing data ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, offering omnichannel support, and rewarding loyalty.

Veeva AI Agents work seamlessly within Veeva applications and have direct, secure access to data, documents, and workflows and operate within established user access controls, permissions, and audit ...