Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

The first thing you need to do is talk to Microsoft over the phone or chat. After a professional conversation, you will be given a six-digit code once the support is clear that the situation may not ...

In an unexpected twist, a Microsoft support engineer resorted to running an unofficial 'crack' on a customer's Windows PC after a genuine copy of the operating system failed to activate normally. It ...

Every piece of Microsoft business software ships with a EULA, a copyright notice, and an expiration date. Every time you run Windows or Office or any of a gazillion Microsoft-branded on-premises ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Windows 10 won't go away until 2025, but the fine print says you must keep your PC up to date in other ways to avoid being cut off from support. I've been testing PC and mobile software for more than ...

Windows 10 Extended Security Updates (ESU) is a paid subscription that provides security patches now that mainstream support of Windows 10 has ended. Free security updates and technical support are no ...