SWIFT CRM (Structured Way of Implementing Fusion Led Transformation for Customer Relationship Management) is Capgemini's newly announced service for organisations that want assistance with deploying ...

The contest between Oracle and SAP involving their respective customer relationship management (CRM) applications in many ways is only one front in a battle between ERP titans that has been fiercely ...

AI innovation and the ability to orchestrate highly complex service needs position Oracle Fusion Cloud Service as standard of excellence in SaaS service technology "Consistently delivering exceptional ...

Salesforce CRM and Oracle ORCL are two of the biggest names in the cloud software market. Both companies offer powerful, ...

Oracle Corporation (Nasdaq: ORCL) is the world’s leader in CRM with 5,000 CRM customers, 5.6 Million CRM users and 150 million self-service users. Our customers rely on our customer relationship ...

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

Oracle, for as long as anyone in IT can remember, has always trailed Salesforce when it comes to providing the best CRM software, even after Oracle acquired Siebel, the pioneer of the category, in ...

Oracle launched a prospecting and lead-scoring product called Fusion Marketing on Monday, as the company tries to reframe the value of the CRM in a world gone crazy for the CDP. Fusion is the first in ...

Since 2010, Oracle has been steadily acquiring cloud software companies, particularly SaaS providers that can help the business software maker grow its market share for software rented over the ...

Oracle has been flexing its cloud muscles, with a 20% stock jump over the past month, +61% YTD, thanks to impressive growth in its cloud infrastructure services. The latest boost? A $6.5 billion ...