Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...

In today’s digital age, the concept of reference services has transcended the boundaries of physical libraries and expanded into the virtual realm. A virtual reference service (VRS) is a dynamic and ...

Prepared by the Cooperative Reference Service Committee, Reference and User Services Association (RUSA), American Library Association. Approved by RUSA Board of Directors, January 1998. Revised by the ...

Abstract: Digital reference service is a network that placed expertise or skill, human intermediation and resources at the disposal of users in an online environment, employs automated tools and ...

This fact sheet offers a selection of articles, web resources, and some vendor information that will provide an introduction to the issues to consider when considering implementing virtual reference ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

This repository showcases the Third Party Bots Custom Endpoint API. It also represents the single point of truth for the API specification. Note: code in this repository is for demonstration purpose ...