Tech bloggers are warning about a scam that tricks a phone's caller ID to display a real Verizon Wireless tech support number, duping people into providing personal information to fraudsters. One ...

Know how caller ID spoofing fuels cryptocurrency scams. Learn how fraudsters mimic official numbers, use AI voice cloning, ...

For the first time since Vocal Laboratories — better known as Vocalabs — introduced SectorPulse, its customer service monitoring study, in 2003, the research firm has applied a new methodology. In ...

TechJutsu, a cybersecurity company focused on practical identity and access solutions, has developed Caller Verify, a tool designed to replace traditional caller verification methods in call centres ...