AI automation should not be a race to automate everything or to target workflows with the largest potential payoff.

Serval Inc., a startup using artificial intelligence to process help desk requests, has raised $75 million in funding at a $1 ...

AI often enters organisations as an aspiration. Without clear metrics, it becomes a cost instead of an engine of efficiency.

The future of imaging—and perhaps AI itself—won't hinge on smarter models but on smarter connections between them.

One of the key causes of AI burnout is 'AI overhead' — the extra tasks employees must perform just because AI has been introduced. These are not tasks that existed before ...

On December 5, 2025, JPMorgan’s Alexei Gogolev reiterated an Overweight on Pegasystems and lifted the price target to $74 ...

With agentic AI on board, companies must rethink their very makeup: how work is designed, how decisions are made, and how ...

CRITICAL redundancy theory is built on a simple but powerful premise: systems become stronger, safer, and more resilient when their most essential functions are supported by intentional back-ups, ...

Imagine the scene: a critical contract needs a signature and must be sent to a legal firm that only accepts documents via fax. You are a real estate agent ...

Edit photos and PDFs right inside ChatGPT with Photoshop, Express, and Acrobat. Fast, simple tools for everyday tasks.

When cruise passengers lose a personal item, they should never feel like their belongings have vanished, said Ervin LeMand, vice president of business development at Lost Returns (pictured above).

As AI agents gain greater autonomy, they also increase risks for organizations. The explosive rise of generative models, ...