Citizens rate the complaint-handling experience 19 points higher in 2025 than they did in 2021. AI is making a difference.
Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint and Zoho answer the question: What is CRM in 2026?
Bambuser today launched Call Insights and AI Subtitles, two artificial intelligence-powered features to help companies deliver smarter and more accessible video commerce experiences.
Xactly, a provider of intelligent revenue solutions, has launched Incent AI Agents on the Xactly Intelligent Revenue Platform.
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