AI-enabled captioning and transcription tools are more accurate -- but persistent errors contribute to legal risks, ...

While there still is an appetite for on prem, really the biggest trend is that the market’s just drying up. A few years ago, ...

Training is essential for getting the most out of your AI investments – so get help from your AI vendors in putting together ...

AI can be used to generate artificial voices, but it can also be used to soften accents so that customers and agents can ...

Putting less time and money into governance and guardrails has amplified the AI trust issues enterprises are experiencing.

By integrating Informatica’s data capabilities, Salesforce’s Data 360 provides a broader, contextual foundation for AI agents ...

The cloud platform’s growth overshadows revenue from legacy products, while self-service conversations more than doubled year over year.

Google’s new feature allows users to create ‘data products’ that pool information in one place for analytics and business value.

Data harmonization remained the second top challenge this year. Ensuring that data is consistent across an organization prevents issues that can arise from mixed or conflicting data, allowing for ...

This week’s earnings call was also notable in Salesforce’s emphasis on its new term: the “agentic enterprise.” First used during its October 2025 Dreamforce event, the term “agentic enterprise” was ...

Tim has been the CEO of Semafone since 2009, and has led the company from a U.K. start up to an international business that spans five continents. He has helped secure Series A and Series B rounds of ...

Anurag Lal is the President & CEO of Infinite Convergence Solutions, which offers Netsfere, a global secure mobile messaging service and a collaboration platform. With more than 25 years of leadership ...