The last few years have brought real change. Balance sheets today have significantly more nontangible assets—intellectual property and digital capability, for example—than ever before. And a series of ...

In 2021, PwC launched its first study into the role of the chief data officer (CDO)—a position we defined based on seniority, role in the organization, and scope of work, rather than just job title.

This interview is part of the Inside the Mind of the CxO series, which explores a wide range of critical decisions faced by chief executives around the world. When Sajen Aswani joined Tolaram Group in ...

For companies willing to reimagine the traditional transactional nature of their B2B relationships, a loyalty program represents an important growth opportunity. But in this regard, B2B customers can ...

A version of this article appeared in the Summer 2021 issue of strategy+business. In the blink of an eye, COVID-19 disrupted the business environment and illuminated a profound, sometimes overlooked ...

A few years ago, leaders at the Gates Foundation reached out to see if I could help them improve their culture. They already had a strong culture of performance: They hired world-class scientists and ...

A version of this article appeared in the Summer 2021 issue of strategy+business. Kristian Ebbesen Fjelde and his team knew that the executive committee meeting scheduled in mid-2019 to discuss the ...

Jamil Zaki’s The War for Kindness wasn’t always a war. When the Stanford University psychology professor started writing his acclaimed book, which asserts that empathy is a skill that can be built, it ...

A version of this article appeared in the Winter 2020 issue of strategy+business. In 1945, a U.S. defense contractor employee was working on the magnetron, a microwave-emitting tube used in radar ...

It was Confucius who said that “life is really simple, but we insist on making it complicated.” I’m going to explain why achieving simplicity matters, and how organizing strategy around the number six ...

A version of this article appeared in the Summer 2020 issue of strategy+business. Uncertainty is like the weather. It’s always there, part of the atmosphere, and a condition over which individuals and ...

A version of this article appeared in the Winter 2019 issue of strategy+business. Call it a tale of two industries. For the vast global television sector, this is the best of times and the worst of ...